FAQ
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Products are handmade to order at the time of purchase. Please allow 7-14 business days from date of purchase
Unfortunately, we are unable to modify or cancel an order after it has been placed. ALL sales are final.
Due to the nature of our handmade products, we do not offer refunds, exchanges or returns. ALL sales are final.
We apologize for the inconvenience! In the unlikely event that your products are damaged upon arrival, you must contact us via email at hello@honeyfactoryco.com within 48 hours of receipt. Please include your name and order number in the subject line, followed by photos of the damaged products and photos of the order and delivery confirmation that was emailed to you.
Yes. However, we recommend consulting with your child’s healthcare physician prior to use.
Yes. However, all pregnancies differ. We recommend consulting with your healthcare physician prior to use.
Yes, HFC products are formulated for ALL skin types.
Perform a small skin patch test prior to full usage of any Honey Factory Cosmetics product. Leave the product on for a full 24 hours to ensure no reaction occurs. If you believe your skin may react negatively to certain ingredients or if your skin has reacted negatively, please discontinue use immediately.
Use a soap dish or a draining dish stored in a cool, dry place to prolong the life and optimum usage of your soap.
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